Privacy Policy

Effective Date: 12-Sep-2024

At Lux Estate Realty LLP, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and other related platforms.

By using our services or website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information when you use our services, make inquiries, or interact with us in various ways. The types of personal data we may collect include:

• Personal Identification Information: Name, address, email address, phone number, and other contact details.
• Transaction Information: Payment details, transaction history, and property-related information.
• Usage Data: Information about how you use our website, such as IP addresses, browser type, and browsing patterns.
• Marketing and Communication Preferences: Information related to your preferences for receiving marketing communications from us.
2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To assist with property listings, inquiries, viewings, and real estate transactions.
• Customer Support: To respond to your inquiries, provide support, and address concerns.
• Marketing: To send you promotional emails, newsletters, and offers that may be of interest to you (you may opt-out at any time).
• Improvement of Services: To improve our website, services, and customer experience.
• Legal Compliance: To comply with legal obligations and resolve any disputes.
3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your data with trusted third-party service providers who assist us in operating our business (e.g., payment processors, marketing partners, IT services).
• Legal Requirements: We may disclose your information if required by law or to protect our rights or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
4. Data Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze trends, and gather information about how our website is used. You can control the use of cookies through your browser settings.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal data, subject to certain conditions.
• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
• Data Portability: You may request a copy of your personal data in a machine-readable format.

To exercise these rights, please contact us using the details provided below.

7. International Data Transfers

If you are located outside of [Country], your personal information may be transferred to, and stored in, servers located in [Country or Region]. By using our services, you consent to the transfer of your personal data to these locations.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

• Lux Estate Realty LLP
• Address: C-9/3, Bhagwan Mahavir Marg, Rohini Sector-7, New Delhi-110085
• Phone: +91 9210400000
• Email: info@luxestatesrealty.in